Agenda item
CLWYD LEISURE LTD - REVIEW OF LESSONS LEARNED
To consider a report by the Corporate Director: Economic and
Community Ambition (copy enclosed), which reviews the circumstances pertaining to Clwyd Leisure Services.
Minutes:
A report by the
Corporate Director; Economic and Community Ambition (CDECA) had been circulated
previously.
The CDECA
introduced the report which reviewed the circumstances leading up to Clwyd
Leisure Ltd (CLL) ceasing to trade in 2014, and identified the lessons learned
to minimise the risk of similar circumstances occurring in the future.
Cabinet had
requested an internal review of the creation, management and monitoring of the
company with a view to understanding what happened, confirming whether
safeguards were now in place to prevent recurrence and identifying any further
improvements needed. The Head of
Internal Audit (HIA) had reviewed the arrangements for governing and monitoring
performance of arm’s-length organisations.
The report set out the findings, conclusions and recommendations from
the review commissioned by Cabinet, set within the recommendations made by the
HIA to improve overall governance of arms-length organisations. A timeline of the history of CLL had been set
out within the review report.
The CDECA explained
that at the inception the legal paperwork establishing CLL had not covered how
to address problematic situations, and there had been a clear absence of performance
expectations and clarity.
The original
decision to set up CLL had been based on an options appraisal based on a number
of key assumptions. However, the review
concluded that this was not followed through into the formal documentation
establishing the company or its relationship with the Council, and this had
contributed to weaknesses in monitoring and scrutiny arrangements and made it
difficult for the Council to manage its relationship with the Company. It was felt that scrutiny and monitoring arrangements
had been confused and multiple reporting lines were likely to have contributed
to a lack of follow through.
The Head of
Communication, Marketing and Leisure (HCML) outlined the reason
why the Company had been the subject of so many conflicting scrutinies. He explained that the arms-length
arrangements and indeed Leisure had been passed around the Authority on several
occasions during the term of the company, which had resulted in various Heads
of Service having responsibility and consequently having to report to different
Scrutiny Committees. The HCML expressed
the view that the problems had resulted from the subject and responsibility
following Heads and Directors to different Scrutiny Committees. He felt that the new scrutiny arrangements would
ensure this did not happen in future as they were not directorate based, and
agendas would be monitored and discussed by Chairs and Vice Chairs.
More recently
within the Council a more robust approach to business case development and
project and risk management had been introduced, making it unlikely that
similar circumstances would occur again.
Risk management was now firmly embedded within the Council with a
clearer focus on performance management being routine. In the latter stages, the relationship with
CLL had been more robustly managed, with regular monitoring in place and
improvement actions identified and followed up.
The decisions made by Cabinet in January and March, 2014 had been
significantly informed as a result of the more robust approach. It was emphasised
that the current Scrutiny system minimised potential risks and that the Chairs
and Vice Chairs Group provided a way of managing any such cross over which had
not been available at the time, and this provided an additional control in the
system.
The CDECA explained
that recommendations for further improvements had been set out in the review
report which were linked to the HIA’s overall review of arrangements for
ensuring appropriate governance and performance monitoring of arms-length
organisations more generally. The report
included recommendations to improve Council oversight, scrutiny and monitoring
avoiding reliance on Council-appointed board directors as the sole means of
governance and nominating relevant Committees within the Council to consider
the governance and performance of arms-length relationships.
The Chair felt that
the issues arising from the deliberations and conclusions should be forward
focused. However, he felt it would be
important to consider the timeline of events
and lessons learned.
Councillor P.C.
Duffy thanked the Head of
Communication, Marketing and Leisure (HCML) for the work he had
undertaken. He expressed concern that
there had been no meaningful business plan or lease agreement in place at the inception,
and made reference to a lack of scrutiny, intervention or checks in respect of
performance over a lengthy period of time.
The HLHRDS
responded to questions from Members and explained that the funding aspect of
the agreement made been the most inappropriate aspect of the documentation.
The CDECA explained
that there had appeared to be no clear lines of responsibility, and while
concerns were raised respective Committees appeared to have been satisfied with
assurances received regarding the operation of the Company. In reply to concerns expressed by Members,
she outlined the difficulties confronted by Council appointed Directors of the
Board. The review had included recommendations
to improve Council oversight, scrutiny and monitoring to avoid reliance on
Council appointed board directors as the sole means of governance and
nominating relevant Committees within the Council to consider the governance
and performance of such arms-length relationships. The CDECA explained that there were benefits
to appointing Councillors as Directors to the Boards of arms-length Companies,
however, not as a sole means of monitoring the performance and finance aspects
of a Company. Councillor H.Ll. Jones, Lead Member for Tourism, Leisure and Youth, felt the Scrutiny Chairs and Vice
Chairs Group could contribute to the process of scrutinising arms-length
Companies. Reference was made
to the roles and responsibilities of Councillors, Directors of the Board and
Cabinet Members. The CDECA highlighted
the importance of the need to manage any conflict of interest
which might arise, and reference was made to the statutory duty of Directors of
Companies.
The difficulties
encountered by officers in addressing the problems experienced were outlined by
the HCML, particular reference
being made to the political aspect of the process. He also provided details of the implications
and outcomes arising from the recommendations in the Wales Audit Report of
2008.
In response to a
question from the Chair, the CDECA agreed to provide details of the criteria
and process for assessing the rateable, and commercial rental value, of
buildings such as the Nova Centre, Prestatyn.
The Committee
endorsed a request by the Chair for the submission of a report to the May, 2015
meeting of the Committee to include:-
·
The
reinforcement of the role of Elected Members on the Boards of arms-length
Companies and the inclusion of the work undertaken by the HLHRDS and HIA, in
respect of arms-length Companies.
·
The
work undertaken by the HIA, to include the framework to be implemented in July,
2015, with an update of the pending implementation of the agreed
recommendations.
·
An
update by the HLHRDS on the role of Members on the respective Boards of
arms-length Companies.
Members also
highlighted the need for the provision of Member training in relation to
arms-length Companies. The HCML highlighted
the need for nominees to the respective Boards to possess the necessary skill
sets and understanding to meet and undertake the required demands of the post.
The Chair
referred to the importance of the need to ensure the role of the respective
Scrutiny Committees in monitoring arms-length Companies was reinforced. The Committee agreed that this matter be
referred to the Scrutiny Chairs and Vice Chairs Group for consideration.
RESOLVED – that,
subject to the above, the Corporate Governance Committee:-
(a)
receive and note the contents of the
report.
(b)
agree that a further report be
presented to the May, 2015 meeting of the Committee, incorporating the
information and detail requested by Members.
(IB and GW to Action)
Supporting documents: