Agenda item
UPDATE ON OPTIONS APPRAISALS FOR IN-HOUSE CARE SERVICES
- Meeting of Performance Scrutiny Committee, Friday, 6 January 2017 9.30 am (Item 5.)
- View the declarations of interest for item 5.
To consider the results of the analysis undertaken with respect to potential for future provision of the services at the Awelon site in Ruthin.
9.35am – 10.20am
Minutes:
Councillor Win
Mullen-James, Chair of the Task and Finish Group who had been tasked with
reviewing the Council’s in-house social care provision, in introducing the
Group’s findings with respect to the future use of Awelon
paid tribute to late Councillor Raymond Bartley, who had been a dedicated
member of the Task and Finish Group and the Committee. Councillor Bartley
had worked tirelessly to safeguard the rights and welfare of the elderly and
vulnerable in the county throughout his career, and would be greatly missed.
In her introduction
the Chair of the Task and Finish Group informed the Committee that the Group
was of the view that the recommendation contained in the report (previously
circulated) would meet the demand for both care and support in the preferred
Extra Care arrangements as well as support community activities for residents
and the wider community within the new community facilities. The Task and
Finish Group was also of the view that the entire project would benefit from
being managed by the 3 current users of the site – the Council, Grŵp Cynefin and the
Committee of Canolfan Awelon
- coming to a mutually beneficial agreement. Hence the reason why the
Group was recommending that they work together to implement the best
configuration for the site based on Options 2a, 2b and 3a in the report.
By adopting this approach individuals currently living in the residential part
of the site would be able to remain there for as long as their needs could
still be met.
The Chair welcomed
Rhys Dafis, Grŵp Cynefin’s Regeneration Services Director, to the meeting
for the discussion on the proposals and feasibility study.
The Corporate
Director: Communities and the Head of Community Support Services detailed
the feasibility study undertaken by Grŵp Cynefin, which respected the spirit of the Cabinet
resolution in May 2016, and outlined the conclusions drawn at the end of the
study.
Responding to the
Committee’s questions the Corporate Director: Communities, Head of Community
Support Services, Lead Member for Social Care (Adults and Children’s Services),
Chair of the Task and Finish Group and Grŵp Cynefin’s Regeneration Services Director:
·
confirmed
that Option 3 put forward by Cabinet in May 2016, relating to engaging with the
Betsi Cadwaladr University
Health Board (BCUHB) to investigate the feasibility of developing additional
nursing care capacity in Ruthin, was still being pursued. However, the
schools site, adjacent to the present hospital in the town would not become
vacant for some time. The proposals for consideration at the current
meeting related to the Awelon site, which was a
separate entity. Any future proposals which may be put forward, either
separately or in conjunction with BCUHB for the former schools site, could
potentially further enhance health and social care provision in the Ruthin
area;
·
explained
the Council and the Regulators roles in inspecting and monitoring care and
support both in care establishments and in people’s own homes. This was a multi-layered
approach, the quality of care and support provided was closely monitored as
were safeguarding arrangements. Contracts for the provision of care were
regularly monitored to ensure that all contract specifications were being
met. A quarterly report on quality monitoring of external care services
was provided to the Scrutiny Chairs and Vice-Chairs Group (SCVCG);
·
advised
that, with a view to enhancing the Council’s contract monitoring capacity, a
recruitment exercise would be undertaken in the new financial year for an
additional contract management post within the Council’s Contracts Management
and Review Team;
·
confirmed
that the majority of the Council’s arranged social care placements were within
the independent sector in the county;
·
emphasised
that the proposals being put forward for the future provision of social care
services in Denbighshire were not being driven by the need to realise budget
savings. The primary driver was meeting legislative requirements and
providing services which were in line with residents’ needs and choices and
which improved outcomes for the individual concerned. Whilst budget
pressures had become more of a factor in recent years, the approach of
supporting independence and supporting people in their own homes was a long-term
aim of the Council. The Extra Care complex approach enabled individuals
to have a level of independence and couples to stay together when one or both
needed care or different intensity of care, in an environment that they could
regard as their ‘own home’, thus improving their quality of life;
·
advised
that the Council had a duty to utilise public money effectively and
efficiently. The intention of the proposals contained within the report
was to improve outcomes for individuals whilst meeting their identified
needs. The proposals under consideration for Awelon
specifically stated that no current resident would be expected to move to
another establishment for as long as their needs could be safely met at Awelon;
·
confirmed
that the proposed £7m investment proposed for Awelon
was an investment by Grŵp Cynefin,
the Council’s contribution would be to transfer the site to Grŵp
Cynefin, who already operated the Llys
Awelon Extra Care housing complex on site;
·
explained
that with respect to Options 2a, 2b and 3a the eight temporary residential care
bedrooms was a guide to how many would be needed whilst the remodelling and
refurbishment work was taking place. As and when work was due to commence
this number could be increased or decreased to meet the demand at that time
from residents who wished to remain at Awelon.
‘Temporary’ units would continue to be available for as long as they were
required, they would not be subject to time constraints. To ensure the development can be progressed in
as timely and smooth a way as possible, no new 'residential' residents would be
admitted to Awelon;
·
confirmed
that needs defined currently as ‘residential needs’ could be met within
extra-care facilities, and were actually met in extra-care facilities that were
currently in existence. The advantage of the extra-care facilities was
that when residents’ needs increased they did not have to move out, instead
their care packages were changed to meet their increased needs. Whilst
the Council was not, by law, permitted to provide nursing care in its
establishments the development of extra-care facilities would result in less
upheaval and disruption to vulnerable people’s lives when their care needs
increased;
·
confirmed
that the Council and Grŵp Cynefin
were looking to work closely with the Committee of Canolfan
Awelon with a view to identifying their requirements
and incorporating them into the final plans for the complex. The ultimate
aim would be to enhance the offer available at the community centre for the
local community;
·
advised
that from Grŵp Cynefin’s
perspective they would be looking towards developing an integrated facility to
benefit residents and the wider community which would deliver the Group’s core
vision of improving residents’ quality of life. This was similar to their
approach for developing extra care housing in Denbigh, those plans were
currently being consulted upon;
·
advised
that for Grŵp Cynefin
from a value for money perspective Option 2a would be the most cost
effective. However, they were willing to work with the other two partners
to develop any of the three preferred options. It may be at the
conclusion of this exercise that the final option may contain an element of all
three preferred options;
·
explained
the reason why Option 1 had been deemed unviable. This was because of the
risk involved with adapting an old, inefficient energy usage building that
would not in the long-term deliver a sustainable solution for providing modern
social care services. The proposed new extra-care facility would provide
at least the same level of residential care as at present, but aspired to
provide a much more holistic living and care package that would supplement and
enhance each individual resident’s well-being;
·
advised
that if Option 1 was to be recommended the Council would need to find a new
partner to deliver the development and would need to invest circa £2m in
refurbishing the current building;
·
emphasised
that the main consideration in relation to the proposals was the model of care
that should be delivered in future. The Council was expected to
commission/deliver services which improved outcomes for residents and which
were sustainable in the long term having regard to the demographic changes
which lay ahead. By developing bespoke extra care facilities, similar to
those proposed for the Awelon site, better outcomes
could be delivered for residents as there would be a wider range of choices
available to them in future;
·
reassured
members that the health, safety and welfare of residents during the remodelling
work would be of paramount importance to all partners and every effort would be
made to support and reassure them and their family members/carers before the
work commenced, as well as during and after its completion;
·
advised
that if approval for the proposals development were given Grŵp
Cynefin would form a Partnership Group, as it had
done with similar developments elsewhere, to engage with residents, families,
carers and stakeholders with a view to alleviating fears and misconceptions and
finding solutions to identified problems etc. Grŵp
Cynefin had also in the past revisited residents,
stakeholders and Partnership Group members twelve months following the
completion of the project to undertake an evaluation of the project and the
impact on their lives. The same approach was likely to be adopted for
this project;
·
the
design for the extra-care facility at the Awelon site
would be ‘dementia friendly’ throughout, similar to the design being proposed
for Grŵp Cynefin’s
Denbigh extra-care facility;
·
the
facility would also have an apartment for visiting family members/friends to
use;
·
proposals
for the majority of apartments being two-bedroomed units were based on
service-users preferences, these were also practical for residents who would
require overnight carers;
·
advised
that Grŵp Cynefin
would not be responsible for delivering care services at the new facility,
these would be commissioned from an independent provider following a tendering
exercise. Consequently, not all current staff at Awelon
would be transferred over. Some staff were likely to be offered to
transfer to Grŵp Cynefin
i.e. canteen staff. Nevertheless, Council officers had already had
discussions with staff regarding the potential implications for them of the
proposals under consideration. All of the care staff were highly skilled
and therefore their skills would be in great demand in health and social care
establishments. The Council, via its HR Department, would make every
effort to support staff to find alternative employment
The Lead Member
read a message she had recently received from relatives of a former resident of
the extra-care facility at Rhyl, in which they thanked the facility’s staff for
the devoted care they had given their relative throughout her time there, and
in particular the dignified care they had given her and them during her final
days. In the Lead Member’s view this epitomised the whole concept of
extra-care. The Task and Finish Group’s Chair also gave an example of how
the extra-care facility had enriched a resident’s life and improved his/her
general health now that he/she was no longer socially isolated.
Grŵp Cynefin’s
Regeneration Services Director extended a welcome to councillors to visit any
of their extra care schemes to see the facilities on offer and speak to
residents.
Prior to the
conclusion of the discussion the Committee Chair permitted a member of the
public present to address the Committee. In her address she asked the
Committee to consider in detail the actual floor space size of the proposed new
Canolfan Awelon. She
was of the view that it should not be of a smaller floor space size than the
current facility. She also asked the Committee to consider who should be
charged with managing the community facility in future. In her view there
would always be a need for some level of ‘residential care’ going forward or
otherwise local hospitals would continue to be full to capacity.
Committee members
emphasised the need for the new Canolfan Awelon to be designed in a way that met residents and the wider
community’s needs. The current Canolfan Awelon was widely used by the local community, as had been
illustrated by members at the meeting. It would therefore be important
that any future design could accommodate a wide range of users whilst meeting residents’
needs at the same time, and that public access to the community centre would
not impinge on residents’ privacy. Members also requested that the
Council make every effort to support community groups to find alternative
suitable accommodation to conduct their events whilst the remodelling work was
being undertaken.
The Chair thanked
everyone involved for the production of a very detailed feasibility study and
for their work in bringing the proposals forward for the Committee’s
consideration. He also thanked everyone present for diligently
scrutinising the proposals.
A minor amendment
to the recommendation put forward by the Task and Finish Group (as detailed in
the report) was proposed and seconded. On being voted upon the Committee,
by a majority:
RESOLVED: having had regard
to the observations made at the meeting and the conclusions of the Well-being
Assessment, to recommend to Cabinet that it:
a)
should take
account of the Well-being Impact Assessment as part of its
considerations;
b)
agrees with the
Committee that Options 1 and 3b of Grŵp Cynefin’s Feasibility Study are not viable options for the
reasons stated in appendices 1 and 5 of the report respectively; and
c)
authorises
discussions to commence between local Members, officers, Grŵp
Cynefin and the committee of Canolfan
Awelon to work through Options 2a, 2b & 3a to
take forward the best configuration for the site that meets all parties’ needs
and provides least disruption for existing residents/tenants, and that these
discussions include floor space requirements for the Canolfan
Awelon Community Centre
(At
a suitable point, this would enable the remaining Awelon
Site to be cleared and for work to begin on the extension. The task and finish
group were of the view that maximising the number of Extra Care units
developed (as set out in Option 2a) would deliver the optimum
arrangements for providing Extra Care Housing with Community Facilities on the Awelon site. However, it was acknowledged that further
discussions need to take place with the committee for Canolfan
Awelon to ensure the final scheme can deliver the
community activities they already provide.
This meets the
preferred option of Cabinet following discussion in May 2016 and will secure up
to 35 additional Extra Care apartments on the site whilst enabling those
residents who are currently receiving residential care services to remain on
site through the development if that is their wish, as well as continuing to
provide community facilities to promote independence and reduce social
isolation.)
The original
recommendation, as outlined in the report, was then proposed, seconded and
voted upon. As the majority of the Committee abstained from voting on the
original recommendation the amended recommendation as detailed above will be
submitted to Cabinet for approval. Members also asked that the report to
Cabinet states clearly why Option 1 is not considered a viable option.
Supporting documents:
- Awelon Report 060117, item 5. PDF 81 KB
- Awelon Report - App 1 060117, item 5. PDF 89 KB
- Awelon Report - App 2 060117, item 5. PDF 88 KB
- Awelon Report - App 3 060117, item 5. PDF 90 KB
- Awelon Report - App 4 060117, item 5. PDF 89 KB
- Awelon Report - App 5 060117, item 5. PDF 123 KB
- Awelon Report - App 6 060117, item 5. PDF 17 MB
- Awelon Report - App 7 060117, item 5. PDF 424 KB