Issue - decisions

Issue - decisions

PUBLIC SERVICES OMBUDSMAN FOR WALES ANNUAL LETTER 2023/24

20/02/2025 - PUBLIC SERVICES OMBUDSMAN FOR WALES ANNUAL LETTER 2023/24

RESOLVED that Cabinet –

 

(a)      considered the data in the letter, alongside the Council’s data, to understand more about performance complaints, including any patterns or trends and the organisation’s compliance with recommendations made by the Ombudsman, and

 

(b)      agreed that any considerations and proposed actions as a result of the PSOW Annual Letter were reported back to the PSOW at the earliest opportunity.