Issue - meetings

To consider a report by Councillor Julie Matthews, Lead Member for Corporate Strategy, Policy and Equalities (copy enclosed) presenting the Public Services Ombudsman for Wales (PSOW) Annual Letter for consideration and seeking Cabinet’s agreement to report back to the PSOW on any considerations and proposed actions as a result of the Annual Letter.

RESOLVED that Cabinet –

(a)      considered the data in the letter, alongside the Council’s data, to understand more about performance complaints, including any patterns or trends and the organisation’s compliance with recommendations made by the Ombudsman, and

(b)      agreed that any considerations and proposed actions as a result of the PSOW Annual Letter were reported back to the PSOW at the earliest opportunity.